Conditions of Use
The following information is relevant to the goods and services offered for sale by Symbiot.
Only top quality items shall be dispatched after payment has been received, funds cleared or once our card processor can verify the receipt of payment.
Should there be an unforeseen circumstance where items ordered are not available, for whatever reason, you will be notified immediately. We will provide several options/ alternatives. No returns, exchanges and refunds will be applicable for change of minds and cancellations of orders. You will find further details pertaining to our return policy in the FAQ.
We reserve the right to adjust our prices or discontinue certain items without providing prior notice. Not applicable for existing or confirmed orders. While Symbiot uses only high quality inputs in its range of products, you should follow the recommended directions for use, product storage recommendations and product application rates on the label.
For your peace of mind, this page describes our policies for handling your personal information:
The security of your personal information is of utmost importance to us. Symbiot does not sell or trade user Information to third parties.
We require your name and address in order to properly ship your order. We must have your email address so that we can communicate with you regarding your order. Signing on to our mailing list is taken as permission by Symbiot, to send you details of occassional special offers or newsletters. Simply reply email with the subject: "opt out mailing list" should you change your mind.